Privacy Policy

Last updated: July 19, 2026 · Gallop Learning Academy is operated by Lotus Farms LLC.

The short version: we collect the minimum needed to run the tutor, we never sell data, we never show ads, and children's data exists only inside a parent-controlled account.

1. What we collect

From parents: name, email address, password (stored as a salted hash, we cannot read it), and subscription status. Payments are processed by Stripe; we never see or store card numbers.

About learners (children): the first name, grade, avatar, and 4-digit PIN a parent enters, plus learning activity generated by use (answers, skill mastery, badges, game scores). We do not collect a child's email, phone number, precise location, photos, or free-form messages; the buddies feature uses only pre-written cheers.

2. Children's privacy (COPPA)

Gallop is designed for use by children under a parent's account and consent. Before a child profile is created, the parent affirms that they are the child's parent or legal guardian and consents to the limited collection described here. Children cannot create accounts, cannot make purchases, and cannot communicate in free text with anyone. Learner profiles are created, managed, and deletable only by the parent. Deleting a learner (Parent Dashboard) permanently deletes that child's data; deleting your account deletes everything. Parents may contact us at any time to review or delete their child's information, or to withdraw consent.

3. How data is used

Solely to operate the service: placing students at the right level, adapting lessons, generating progress reports for parents, and maintaining streaks and rewards. We do not sell or rent personal information, we do not use it for advertising, and we share it only with the processors that run the service (hosting, payments) under their own strict obligations.

4. Security & retention

All traffic is encrypted (HTTPS). Parent passwords are hashed with scrypt, and child PINs are stored hashed as well. Data is retained while your account is active and deleted when you delete a learner or your account.

5. Contact

Privacy questions or data requests: support@learnwithgallop.com. We are a family business, so a real person answers.